About Frontier Health – Erwin Behavioral Health Services
Frontier Health’s Erwin location provides outpatient mental health, substance abuse, and co-occurring disorder programs for children, adolescents, and adults in Unicoi County, Tennessee. The center is part of Frontier Health, a regional behavioral health and crisis services organization serving Northeast Tennessee and Southwest Virginia.
Case management services, including home and community-based support, are also available at this location. Case management is designed to support treatment goals and connect clients with broader community resources beyond clinical care.
Services Offered
- Adult Services — outpatient mental health and substance use treatment for adults.
- Alcohol & Addiction Services — treatment for substance use and co-occurring disorders.
- Children & Youth Services — mental health and behavioral support for children and adolescents.
- Court Services — programs supporting clients involved with the court/judicial system.
- Crisis Services — support for individuals experiencing a behavioral health crisis.
- Case Management — home and community-based services supporting treatment goals and linking clients to community resources.
Quick Facts
- County: Unicoi
- Population served: Children, adolescents, and adults
- Level of care: Outpatient behavioral health
- Operated by: Frontier Health, a regional nonprofit behavioral health provider
- Insurance accepted: Medicaid, Medicare, private insurance, TRICARE/military insurance, state mental health agency funds, Community Mental Health Block Grants; sliding fee scale available
Frequently Asked Questions
What age range does Frontier Health’s Erwin location serve?
This location serves children, adolescents, and adults, offering outpatient mental health, substance abuse, and co-occurring disorder programs across age groups.
Does this location treat co-occurring mental health and substance use disorders?
Yes. The Erwin location offers co-occurring programs designed to address mental health and substance use issues together, rather than as separate concerns.
What is case management, and is it available here?
Yes, case management services are available, including home and community-based support. Case management helps clients stay on track with treatment goals and connects them with additional community resources beyond clinical services.
Does Frontier Health Erwin work with clients referred through the court system?
Yes. The location offers Court Services, supporting clients who are involved with the court or judicial system as part of their treatment.
What happens if someone needs help during a behavioral health crisis?
This location offers Crisis Services for individuals experiencing a behavioral health crisis, as part of Frontier Health’s broader regional crisis response network.
What insurance does Frontier Health’s Erwin location accept?
The location accepts Medicaid, Medicare, private health insurance, TRICARE/military insurance, state mental health agency funds, and Community Mental Health Block Grants. A sliding fee scale is also available based on income.
Is Frontier Health a nonprofit organization?
Yes. Frontier Health is a regional behavioral health and crisis services provider serving communities across Northeast Tennessee and Southwest Virginia.
Information above is sourced from Frontier Health’s official directory listing for this location. Program availability and contact details can change — please call 423-743-1470 to confirm current details before making care decisions.
Intake Phone Number
423-743-1470
Mental Health Treatment
Yes
Substance Abuse Treatment
No
Methadone Detoxification
No
Buprenorphine used in treatment
No
Vivitrol® (injectable Naltrexone)
No
Transitional housing or halfway house
No
All Clients in Opioid Treatment Program
No
Individual psychotherapy
Yes
Couple/family therapy
Yes
Cognitive/behavior therapy
Yes
Dialectical behavior therapy
Yes
Behavior modification
Yes
Integrated dual disorders treatment
Yes
Electroconvulsive therapy
No
Psychotropic medication
Yes
Smoking allowed in designated area
No
Smoking allowed without restriction
Yes
Psychiatric hospital or unit
No
Residential treatment center (RTC) for children
No
Residential treatment center (RTC) for adults
No
Other residential services (excluding RTCs)
No
Partial hospitalization/day treatment
No
Outpatient mental health facility
No
Multi-setting mental health facility (e.g., residential plus outpatient)
No
Short-term residential
No
Residential detoxification
No
Outpatient detoxification
No
Outpatient methadone/buprenorphine or vivitrol
No
Outpatient Day treatment or partial hospitalization
No
Intensive outpatient treatment
No
Regular outpatient treatment
No
Hospital inpatient detoxification
No
Hospital inpatient treatment
No
Computerized treatment
No
Intensive case management
Yes
Chronic disease/illness management
No
Consumer-run (peer-support) services
No
Court-ordered outpatient treatment
Yes
Diet and exercise counseling
No
Family psychoeducation
Yes
Illness management and recovery
No
Integrated primary care service
No
Nicotine replacement therapy
No
Non-nicotine smoking/tobacco cessation
No
Psychosocial rehabilitation services
No
Screening for tobacco use
Yes
Suicide prevention services
Yes
Therapeutic foster care
No
Tobacco cessation counselling
No
Vocational rehabilitation services
No
Crisis intervention team
Yes
Psychiatric emergency walk-in services
Yes
Services for the hearing-impaired
Yes
American Indian or Alaska Native languages
No
Persons with co-occurring mental and substance abuse disorders
Yes
Lesbian, gay, bisexual, or transgender (LGBT) clients
No
Clients referred from the court/judicial system (other than DUI/DWI)
No
Seniors or older adults
No
Pregnant/postpartum women
No
Persons with HIV or AIDS
No
Persons who have experienced trauma
No
Residential beds for client's children
No
Persons who have experienced sexual abuse
No
Persons who have experienced intimate partner violence, domestic violence
No
Children with serious emotional disturbance (SED)
Yes
Persons with serious mental illness (SMI)
Yes
Persons with Alzheimers or dementia
No
Persons with post-traumatic stress disorder (PTSD)
No
Persons with traumatic brain injury (TBI)
No
Transitional age young adults
No
Persons with eating disorders
No
U.S. Department of Veterans Affairs
No
State mental health authority
No
Other state government agency
No
Regional/district or county, local or municipal government
No
Seniors (65 or older)
Yes
State financed health insurance plan other than Medicaid
Yes
Private health insurance
Yes
Military insurance (e.g., TRICARE)
Yes
IHS/638 contract care funds
No
Access to recovery (ATR) voucher
No
State mental health agency funds
Yes
State welfare or child and family services funds
No
State corrections or juvenile justice funds
No
County or local government funds
No
U.S Department of VA funds
No
Methadone and buprenorphine clients only
No
Methadone clients only
No
DUI/Serve only DWI clients
No
Sliding fee scale (fee is based on income and other factors)
Yes
Payment assistance (check with facility for details)
No
