11701 West Florissant Avenue - Suite 273, Florissant, MO 63033
11701 West Florissant Avenue - Suite 273 Florissant MO 63033

Preferred Family Healthcare Inc. (PFH) is a comprehensive healthcare organization specializing in mental health, substance abuse, and medical treatment services. Located in multiple states, PFH has a significant presence in Missouri, with its main offices and various services provided across the region.

Location and Address

While the exact address for each location may vary, PFH’s main offices are based in Kirksville, Missouri, with additional facilities in Springfield and other areas. For specific addresses, it is best to visit their website or contact their offices directly.

Primary Purpose

The primary purpose of PFH is to provide a wide range of healthcare services, including mental health treatment, substance abuse recovery, and employment services, primarily funded through government programs such as Medicaid, Medicare, and grants.

Main Services and Target Population

PFH offers services for adults, including individual therapy, psychiatry, and addiction recovery. The target population includes individuals and families in need of mental health and substance abuse treatment, as well as those seeking employment services.

Key Services and Programs List

Individual Therapy

PFH provides individual therapy sessions tailored to address the specific needs of each client. These sessions are conducted by licensed therapists and focus on various mental health issues.

Psychiatry

The organization offers psychiatric services, including medication management and counseling, to help individuals manage their mental health conditions.

Addiction Recovery Services

PFH offers comprehensive addiction recovery programs, including outpatient and residential services, to help individuals overcome substance abuse.

Employment Services

Preferred Employment Services, a part of PFH, assists clients in finding and maintaining employment, providing support and resources to enhance job readiness and stability.

Levels of Care

Outpatient Services

PFH provides outpatient services, allowing clients to receive treatment while continuing to live at home. These services include regular therapy sessions and medication management.

Residential Services

For those requiring more intensive care, PFH offers residential programs where clients can live on-site while receiving treatment. This level of care is particularly beneficial for individuals needing a structured environment to support their recovery.

Staff and Expertise

While specific details about key staff members are not readily available, PFH employs a team of licensed therapists, psychiatrists, and other healthcare professionals specializing in mental health and substance abuse treatment. The organization’s staff is committed to providing high-quality care and support to its clients.

Treatment Approach

PFH’s treatment approach is centered around providing evidence-based practices tailored to the individual needs of each client. The organization focuses on a holistic approach, addressing both the physical and mental health aspects of its clients. However, detailed information on specific treatment modalities and philosophies is not provided on their website.

Unique Features

Comprehensive Services

One of the distinctive aspects of PFH is its comprehensive range of services, which includes mental health treatment, substance abuse recovery, and employment services. This integrated approach allows clients to receive a full spectrum of care under one organization.

Community Partnerships

PFH collaborates with other community organizations and healthcare providers to ensure that clients receive the best possible care. For example, they have partnerships with organizations like Lutheran Family and Children’s Services of Missouri.

Accreditations and Quality Measures

While specific accreditations and quality measures are not detailed on the PFH website, the organization’s ability to secure government funding through Medicaid, Medicare, and grants suggests adherence to certain standards and quality indicators.

Admission Process and Insurance

Admission Process

The admission process typically involves an initial assessment to determine the client’s needs and the most appropriate level of care. This may include an intake interview and evaluation by a healthcare professional.

Insurance

PFH accepts various forms of insurance, including Medicaid and Medicare, as well as other government-funded programs. For specific details on accepted insurance and the admission process, it is best to contact PFH directly.

Contact Information

For inquiries about the admission process, insurance, or any other information, you can visit the PFH website or contact their offices directly. However, the website does not provide detailed contact information, so it may be necessary to search for specific locations and their contact details.

Phone number: 1-800-332-3880

Address: 1235 W. Jackson Blvd., Suite 1000, Chicago, IL 60607

County
Saint Louis
Mental Health Treatment
No
Substance Abuse Treatment
Yes
Detoxification
No
Methadone Maintenance
No
Methadone Detoxification
No
Buprenorphine used in treatment
No
Naltrexone (oral)
No
Vivitrol® (injectable Naltrexone)
No
Transitional housing or halfway house
No
All Clients in Opioid Treatment Program
No
Individual psychotherapy
No
Couple/family therapy
No
Group therapy
No
Cognitive/behavior therapy
No
Dialectical behavior therapy
No
Behavior modification
No
Integrated dual disorders treatment
No
Trauma therapy
No
Activity therapy
No
Electroconvulsive therapy
No
Psychotropic medication
No
Telemedicine therapy
No
Smoking not allowed
No
Smoking allowed in designated area
No
Smoking allowed without restriction
No
Hospital inpatient
No
Psychiatric hospital or unit
No
Residential
No
Residential treatment center (RTC) for children
No
Residential treatment center (RTC) for adults
No
Other residential services (excluding RTCs)
No
Partial hospitalization/day treatment
Yes
Outpatient
Yes
Outpatient mental health facility
No
Community mental health center
No
Multi-setting mental health facility (e.g., residential plus outpatient)
No
Short-term residential
No
Long-term residential
No
Residential detoxification
No
Outpatient detoxification
No
Outpatient methadone/buprenorphine or vivitrol
No
Outpatient Day treatment or partial hospitalization
Yes
Intensive outpatient treatment
Yes
Regular outpatient treatment
Yes
Hospital inpatient detoxification
No
Hospital inpatient treatment
No
Computerized treatment
Yes
Assertive community treatment
No
Intensive case management
No
Case management
No
Chronic disease/illness management
No
Consumer-run (peer-support) services
No
Court-ordered outpatient treatment
No
Diet and exercise counseling
No
Education services
No
Family psychoeducation
No
Housing services
No
Illness management and recovery
No
Integrated primary care service
No
Nicotine replacement therapy
No
Non-nicotine smoking/tobacco cessation
No
Psychosocial rehabilitation services
No
Screening for tobacco use
No
Suicide prevention services
No
Supported employment
No
Supported housing
No
Therapeutic foster care
No
Tobacco cessation counselling
No
Vocational rehabilitation services
No
Crisis intervention team
No
Psychiatric emergency walk-in services
No
Services for the hearing-impaired
Yes
Spanish
No
American Indian or Alaska Native languages
No
Other Languages
No
Female
Yes
Male
Yes
Persons with co-occurring mental and substance abuse disorders
No
Lesbian, gay, bisexual, or transgender (LGBT) clients
No
Veterans
No
Active duty military
No
Military families
No
Clients referred from the court/judicial system (other than DUI/DWI)
No
Seniors or older adults
No
Adolescents
No
Pregnant/postpartum women
No
Adult women
No
Adult men
No
Persons with HIV or AIDS
No
Persons who have experienced trauma
No
Residential beds for client's children
No
Persons who have experienced sexual abuse
No
Persons who have experienced intimate partner violence, domestic violence
No
Children with serious emotional disturbance (SED)
No
Persons with serious mental illness (SMI)
No
Persons with Alzheimers or dementia
No
Persons with post-traumatic stress disorder (PTSD)
No
Persons with traumatic brain injury (TBI)
No
Transitional age young adults
No
Persons with eating disorders
No
U.S. Department of Veterans Affairs
No
State mental health authority
No
Other state government agency
No
Regional/district or county, local or municipal government
No
Tribal government
No
Indian health service
No
Children/adolescents
Yes
Young adults
No
Adults
No
Seniors (65 or older)
No
No payment accepted
No
Cash or self-payment
Yes
Medicaid
No
Medicare
No
State financed health insurance plan other than Medicaid
No
Private health insurance
Yes
Military insurance (e.g., TRICARE)
Yes
IHS/638 contract care funds
No
Access to recovery (ATR) voucher
No
State mental health agency funds
No
State welfare or child and family services funds
No
State corrections or juvenile justice funds
No
State education funds
No
Other State funds
No
County or local government funds
No
Community Service Block Grants
No
Community Mental Health Block Grants
No
U.S Department of VA funds
No
Methadone and buprenorphine clients only
No
Methadone clients only
No
DUI/DWI clients
No
DUI/Serve only DWI clients
No
Sliding fee scale (fee is based on income and other factors)
No
Payment assistance (check with facility for details)
Yes
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