130 Pine Street, Holyoke, MA 1040
130 Pine Street Holyoke MA 1040

Phoenix House Transitional Support Services (TSS) is a leading detox and inpatient drug and alcohol rehab center located in Holyoke, Massachusetts. This facility is the only all-male TSS program in Western Massachusetts, offering a unique residential experience designed to help men build a strong foundation for recovery. The primary purpose of Phoenix House TSS is to provide a holistic approach to recovery, combining substance use counseling with family, vocational, mental health, and medical support. The program is tailored for individuals who need further stabilization after detoxification and aims to bridge the gap between detox and active engagement in the state system of care.

Key Services and Programs

Substance Use Counseling

Phoenix House TSS offers comprehensive substance use counseling, which includes individual and group therapies. This service is designed to address the root causes of addiction and provide strategies for long-term sobriety.

Family and Vocational Support

The program includes family education and meetings, as well as vocational support to help individuals reintegrate into their communities and families. This support is crucial for maintaining a stable environment conducive to recovery.

Mental Health and Medical Services

Phoenix House TSS provides assessment and education about co-occurring disorders, medication evaluation, and monitoring. This ensures that individuals receive comprehensive care for both their addiction and any related mental health issues.

Recreational and Stress Reduction Activities

The program offers expressive arts, experiential groups, and stress reduction therapies, along with recreational activities. These activities help individuals manage stress and develop healthy coping mechanisms.

Levels of Care

Residential Treatment

Phoenix House TSS offers a short-term, 27-bed residential program providing clinically managed medium-intensity residential treatment. This level of care is designed for men who need further stabilization after detoxification and typically lasts for four weeks.

Staff and Expertise

Phoenix House TSS employs a team of qualified professionals, including counselors, therapists, and medical staff. The staff is trained to provide holistic care, addressing the physical, psychological, and spiritual needs of patients. The facility is accredited by CARF, a nationally recognized standard of excellence, ensuring that the staff adheres to high standards of care.

Treatment Approach

Phoenix House TSS follows a holistic treatment approach, integrating various modalities such as psycho-education groups, 12-step programs, and motivational enhancement therapy. The program is designed to promote recovery and support individuals in achieving long-term sobriety. The treatment is evidence-based, ensuring that patients receive the most effective and scientifically supported interventions.

Unique Features

Holistic Recovery Environment

Phoenix House TSS provides a unique all-male residential environment, which allows men to focus on their recovery in a supportive and structured setting. This environment is conducive to building strong peer relationships and a sense of community, which is crucial for sustained recovery.

Comprehensive Aftercare Planning

The program places a strong emphasis on aftercare planning, ensuring that individuals are well-prepared for the next stages of their recovery journey. This includes education and support for continued treatment and engagement in community resources.

Accreditations and Quality Measures

Phoenix House TSS is accredited by CARF (Commission on Accreditation of Rehabilitation Facilities), which is a nationally recognized standard of excellence. This accreditation ensures that the facility meets rigorous standards for quality and effectiveness in treatment.

Admission Process and Insurance

To access care at Phoenix House TSS, individuals can contact the Western Mass Access Coordinator. The facility accepts state-funded and self-pay options. For inquiries, please call (413) 733-2178 EXT. 1409 or fax referrals to 413-304-3142.

This profile provides a comprehensive overview of Phoenix House Transitional Support Services (TSS), highlighting its unique features, services, and commitment to holistic recovery.

 

Intake Phone Number
413-538-8188
County
Hampden
Mental Health Treatment
No
Substance Abuse Treatment
Yes
Detoxification
No
Methadone Maintenance
No
Methadone Detoxification
No
Buprenorphine used in treatment
No
Naltrexone (oral)
No
Vivitrol® (injectable Naltrexone)
No
Transitional housing or halfway house
No
All Clients in Opioid Treatment Program
No
Individual psychotherapy
No
Couple/family therapy
No
Group therapy
No
Cognitive/behavior therapy
No
Dialectical behavior therapy
No
Behavior modification
No
Integrated dual disorders treatment
No
Trauma therapy
No
Activity therapy
No
Electroconvulsive therapy
No
Psychotropic medication
No
Telemedicine therapy
No
Smoking not allowed
No
Smoking allowed in designated area
No
Smoking allowed without restriction
No
Hospital inpatient
No
Psychiatric hospital or unit
No
Residential
Yes
Residential treatment center (RTC) for children
No
Residential treatment center (RTC) for adults
No
Other residential services (excluding RTCs)
No
Partial hospitalization/day treatment
No
Outpatient
No
Outpatient mental health facility
No
Community mental health center
No
Multi-setting mental health facility (e.g., residential plus outpatient)
No
Short-term residential
Yes
Long-term residential
No
Residential detoxification
No
Outpatient detoxification
No
Outpatient methadone/buprenorphine or vivitrol
No
Outpatient Day treatment or partial hospitalization
No
Intensive outpatient treatment
No
Regular outpatient treatment
No
Hospital inpatient detoxification
No
Hospital inpatient treatment
No
Computerized treatment
No
Assertive community treatment
No
Intensive case management
No
Case management
No
Chronic disease/illness management
No
Consumer-run (peer-support) services
No
Court-ordered outpatient treatment
No
Diet and exercise counseling
No
Education services
No
Family psychoeducation
No
Housing services
No
Illness management and recovery
No
Integrated primary care service
No
Nicotine replacement therapy
No
Non-nicotine smoking/tobacco cessation
No
Psychosocial rehabilitation services
No
Screening for tobacco use
No
Suicide prevention services
No
Supported employment
No
Supported housing
No
Therapeutic foster care
No
Tobacco cessation counselling
No
Vocational rehabilitation services
No
Crisis intervention team
No
Psychiatric emergency walk-in services
No
Services for the hearing-impaired
Yes
Spanish
Yes
American Indian or Alaska Native languages
No
Other Languages
No
Female
Yes
Male
Yes
Persons with co-occurring mental and substance abuse disorders
No
Lesbian, gay, bisexual, or transgender (LGBT) clients
No
Veterans
No
Active duty military
No
Military families
No
Clients referred from the court/judicial system (other than DUI/DWI)
No
Seniors or older adults
No
Adolescents
No
Pregnant/postpartum women
No
Adult women
Yes
Adult men
Yes
Persons with HIV or AIDS
No
Persons who have experienced trauma
Yes
Residential beds for client's children
No
Persons who have experienced sexual abuse
No
Persons who have experienced intimate partner violence, domestic violence
No
Children with serious emotional disturbance (SED)
No
Persons with serious mental illness (SMI)
No
Persons with Alzheimers or dementia
No
Persons with post-traumatic stress disorder (PTSD)
No
Persons with traumatic brain injury (TBI)
No
Transitional age young adults
No
Persons with eating disorders
No
U.S. Department of Veterans Affairs
No
State mental health authority
No
Other state government agency
No
Regional/district or county, local or municipal government
No
Tribal government
No
Indian health service
No
Children/adolescents
No
Young adults
Yes
Adults
Yes
Seniors (65 or older)
No
No payment accepted
No
Cash or self-payment
Yes
Medicaid
No
Medicare
No
State financed health insurance plan other than Medicaid
No
Private health insurance
No
Military insurance (e.g., TRICARE)
No
IHS/638 contract care funds
No
Access to recovery (ATR) voucher
Yes
State mental health agency funds
No
State welfare or child and family services funds
No
State corrections or juvenile justice funds
No
State education funds
No
Other State funds
No
County or local government funds
No
Community Service Block Grants
No
Community Mental Health Block Grants
No
U.S Department of VA funds
No
Methadone and buprenorphine clients only
No
Methadone clients only
No
DUI/DWI clients
No
DUI/Serve only DWI clients
No
Sliding fee scale (fee is based on income and other factors)
No
Payment assistance (check with facility for details)
Yes
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