823 North Mecklenburg Avenue, South Hill, VA 23970
823 North Mecklenburg Avenue South Hill VA 23970

Introduction

The Community Support Services Center, operated by the Southside Community Services Board, is a comprehensive healthcare facility dedicated to providing holistic, integrated care. Located in Southside Virginia, the center focuses on addressing the physical, psychological, and social well-being of its clients. The primary purpose of the facility is to offer urgent, short-term, and long-term treatment programs tailored to individual needs, aiming to support wellness, recovery, and independence.

Key Services and Programs List

Urgent Care Services

The center provides immediate assistance for acute mental health issues, ensuring timely intervention and stabilization.

Short-Term Treatment Programs

These programs are designed to address immediate needs, offering intensive support and therapy to help individuals manage crises effectively.

Long-Term Treatment Programs

Long-term programs focus on sustained recovery, providing ongoing support and therapy to help individuals achieve lasting wellness and independence.

Parenting Classes

The facility offers virtual parenting classes, which are 8-weeks long and available on Wednesday evenings. These classes are designed to improve parenting skills and are open to parents referred by DSS, court order, or those seeking to enhance their skills.

Levels of Care

Outpatient Services

Outpatient services allow individuals to receive treatment while continuing to live at home. This level of care includes regular appointments with healthcare professionals and can include therapy sessions, medication management, and support groups.

Intensive Outpatient Services

Intensive outpatient programs provide more structured and frequent treatment sessions compared to standard outpatient care. This level is ideal for individuals who require more support but do not need 24-hour supervision.

Partial Hospitalization Programs

Partial hospitalization programs offer comprehensive treatment during the day, allowing individuals to return home in the evenings. This level of care is suitable for those who need intensive therapy but can manage their condition outside of a hospital setting.

Staff and Expertise

The staff at the Community Support Services Center includes a diverse team of healthcare professionals, including psychologists, psychiatrists, social workers, and counselors. Key staff members hold advanced degrees and certifications in their respective fields, ensuring high-quality care. The team is committed to providing culturally competent care, supporting the unique needs of each individual.

Treatment Approach

The facility’s treatment approach is grounded in a holistic philosophy, integrating physical, psychological, and social care. Treatment modalities include evidence-based practices such as cognitive-behavioral therapy (CBT), medication-assisted treatment (MAT), and family therapy. The center also emphasizes community-based care, ensuring that individuals receive support within their local communities.

Unique Features

Community Warm Line

The center operates a community warm line available from 8:30 AM to 5:00 PM, Monday through Friday, with extended hours available. This service provides immediate support and guidance for individuals in need.

Office-Based Addiction Treatment

The facility offers office-based addiction treatment, providing a convenient and accessible way for individuals to begin their recovery journey. This service includes medication-assisted treatment and counseling.

Accreditations and Quality Measures

The Community Support Services Center is accredited by relevant healthcare organizations and adheres to stringent quality measures to ensure the highest standards of care. The facility’s performance contract is made available to the public, detailing the scope of services, resources, and responsibilities to both clients and communities.

Admission Process and Insurance

The admission process involves an initial assessment to determine the appropriate level of care. The facility accepts various types of insurance, including Medicaid and private insurance plans. For inquiries and to initiate the admission process, individuals can contact the center directly.

Contact Information:

Phone: 1-833-272-2778

Website: Southside Behavioral Health

Address: 424 Hamilton Boulevard, South Boston, VA 24592

 

Intake Phone Number
434-447-7601
County
Mecklenburg
Mental Health Treatment
Yes
Substance Abuse Treatment
No
Detoxification
No
Methadone Maintenance
No
Methadone Detoxification
No
Buprenorphine used in treatment
No
Naltrexone (oral)
No
Vivitrol® (injectable Naltrexone)
No
Transitional housing or halfway house
No
All Clients in Opioid Treatment Program
No
Individual psychotherapy
No
Couple/family therapy
No
Group therapy
No
Cognitive/behavior therapy
No
Dialectical behavior therapy
No
Behavior modification
No
Integrated dual disorders treatment
No
Trauma therapy
No
Activity therapy
Yes
Electroconvulsive therapy
No
Psychotropic medication
No
Telemedicine therapy
Yes
Smoking not allowed
No
Smoking allowed in designated area
Yes
Smoking allowed without restriction
No
Hospital inpatient
No
Psychiatric hospital or unit
No
Residential
No
Residential treatment center (RTC) for children
No
Residential treatment center (RTC) for adults
No
Other residential services (excluding RTCs)
No
Partial hospitalization/day treatment
No
Outpatient
Yes
Outpatient mental health facility
No
Community mental health center
No
Multi-setting mental health facility (e.g., residential plus outpatient)
No
Short-term residential
No
Long-term residential
No
Residential detoxification
No
Outpatient detoxification
No
Outpatient methadone/buprenorphine or vivitrol
No
Outpatient Day treatment or partial hospitalization
No
Intensive outpatient treatment
No
Regular outpatient treatment
No
Hospital inpatient detoxification
No
Hospital inpatient treatment
No
Computerized treatment
No
Assertive community treatment
No
Intensive case management
No
Case management
No
Chronic disease/illness management
No
Consumer-run (peer-support) services
Yes
Court-ordered outpatient treatment
No
Diet and exercise counseling
Yes
Education services
No
Family psychoeducation
No
Housing services
No
Illness management and recovery
No
Integrated primary care service
No
Nicotine replacement therapy
No
Non-nicotine smoking/tobacco cessation
No
Psychosocial rehabilitation services
Yes
Screening for tobacco use
No
Suicide prevention services
No
Supported employment
No
Supported housing
No
Therapeutic foster care
No
Tobacco cessation counselling
No
Vocational rehabilitation services
No
Crisis intervention team
No
Psychiatric emergency walk-in services
No
Services for the hearing-impaired
No
Spanish
No
American Indian or Alaska Native languages
No
Other Languages
No
Female
No
Male
No
Persons with co-occurring mental and substance abuse disorders
No
Lesbian, gay, bisexual, or transgender (LGBT) clients
No
Veterans
No
Active duty military
No
Military families
No
Clients referred from the court/judicial system (other than DUI/DWI)
No
Seniors or older adults
No
Adolescents
No
Pregnant/postpartum women
No
Adult women
No
Adult men
No
Persons with HIV or AIDS
No
Persons who have experienced trauma
No
Residential beds for client's children
No
Persons who have experienced sexual abuse
No
Persons who have experienced intimate partner violence, domestic violence
No
Children with serious emotional disturbance (SED)
No
Persons with serious mental illness (SMI)
Yes
Persons with Alzheimers or dementia
No
Persons with post-traumatic stress disorder (PTSD)
No
Persons with traumatic brain injury (TBI)
No
Transitional age young adults
No
Persons with eating disorders
No
U.S. Department of Veterans Affairs
No
State mental health authority
No
Other state government agency
No
Regional/district or county, local or municipal government
Yes
Tribal government
No
Indian health service
No
Children/adolescents
No
Young adults
Yes
Adults
No
Seniors (65 or older)
Yes
No payment accepted
No
Cash or self-payment
Yes
Medicaid
Yes
Medicare
Yes
State financed health insurance plan other than Medicaid
Yes
Private health insurance
Yes
Military insurance (e.g., TRICARE)
Yes
IHS/638 contract care funds
No
Access to recovery (ATR) voucher
No
State mental health agency funds
No
State welfare or child and family services funds
No
State corrections or juvenile justice funds
No
State education funds
No
Other State funds
Yes
County or local government funds
Yes
Community Service Block Grants
Yes
Community Mental Health Block Grants
Yes
U.S Department of VA funds
No
Methadone and buprenorphine clients only
No
Methadone clients only
No
DUI/DWI clients
No
DUI/Serve only DWI clients
No
Sliding fee scale (fee is based on income and other factors)
Yes
Payment assistance (check with facility for details)
No
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