2001 Vail Avenue, Charlotte, NC 28207
2001 Vail Avenue Charlotte NC 28207

Introduction

The Carolinas Medical Center at Mercy Horizons provides rehabilitation services to those who have a drug addiction or are struggling with their mental health.

Located in Charlotte, NC in Mecklenburg County, they offer services to mostly adults but can recommend a place to bring their children should they need any help with mental health.

Found next to Compression Works Inc. and Novant Health CDC. They offer out-patient services mostly, but the medical campus does have a service that provides in-patient services. Their website has more information on these and other mental health help given.

Carolinas Medical Center – Mercy Horizons is a comprehensive medical facility dedicated to providing advanced, personalized care to its community. Located at 2001 Vail Avenue, Charlotte, NC 28207, this facility is part of the Carolinas Medical Center (CMC) network and is situated just 1.3 miles from the main CMC location. The primary purpose of Carolinas Medical Center – Mercy Horizons is to offer specialized medical services, particularly in the care of seniors and complex surgical procedures. The facility is known for its compassionate care and cutting-edge medical expertise, making it a trusted healthcare provider in the region.

Key Services and Programs List

Complex Foot and Ankle Surgery

Carolinas Medical Center – Mercy Horizons specializes in complex foot and ankle surgery, offering advanced treatments for a variety of conditions affecting the feet and ankles. The facility’s team of experienced surgeons and medical professionals ensures that patients receive the highest level of care and support throughout their treatment.

Hip and Knee Surgery

The facility is renowned for its expertise in hip and knee surgery, providing comprehensive care for patients requiring joint replacements or other orthopedic interventions. The medical team at Carolinas Medical Center – Mercy Horizons uses the latest techniques and technologies to ensure optimal outcomes and quick recovery times.

Bariatric Surgery

Carolinas Medical Center – Mercy Horizons offers a range of bariatric surgery options for individuals seeking weight loss solutions. The facility’s bariatric program is designed to provide holistic care, including pre-surgical counseling, surgical interventions, and post-operative support to help patients achieve their weight loss goals.

Women’s Pelvic Health

The facility provides specialized care for women’s pelvic health issues, including advanced treatments for conditions such as pelvic organ prolapse and urinary incontinence. The medical team at Carolinas Medical Center – Mercy Horizons is dedicated to providing compassionate and effective care tailored to the unique needs of each patient.

Levels of Care

Outpatient Services

Carolinas Medical Center – Mercy Horizons offers a variety of outpatient services, allowing patients to receive medical care without the need for overnight hospitalization. Outpatient services include consultations, diagnostic tests, and minor surgical procedures.

Inpatient Services

For patients requiring more intensive care, the facility provides inpatient services. This includes hospitalization for major surgeries, recovery from illnesses, and other conditions that necessitate around-the-clock medical supervision.

Intensive Care Unit (ICU)

The ICU at Carolinas Medical Center – Mercy Horizons is equipped to handle critically ill patients who require close monitoring and advanced life support. The ICU is staffed by highly trained medical professionals who provide 24/7 care.

Staff and Expertise

Carolinas Medical Center – Mercy Horizons boasts a team of highly qualified and experienced medical professionals. The staff includes board-certified surgeons, physicians, and nurses who specialize in various fields of medicine. The facility is also a teaching hospital, providing residency training for physicians in multiple specialties, which ensures that patients receive care from both seasoned professionals and the next generation of medical experts.

Treatment Approach

The treatment approach at Carolinas Medical Center – Mercy Horizons is centered on providing personalized, patient-focused care. The facility employs evidence-based practices and the latest medical technologies to ensure that patients receive the most effective treatments available. The medical team works collaboratively to develop comprehensive treatment plans that address the unique needs of each patient.

Unique Features

Specialized Programs

Carolinas Medical Center – Mercy Horizons offers specialized programs in senior care and complex surgical procedures. These programs are designed to provide targeted care and support for patients with specific needs, ensuring that they receive the best possible outcomes.

Innovative Therapies

The facility is committed to staying at the forefront of medical innovation, incorporating new therapies and treatments into its care protocols. This includes advanced surgical techniques and cutting-edge medical technologies that enhance patient care and recovery.

Accreditations and Quality Measures

Carolinas Medical Center – Mercy Horizons holds several accreditations and quality measures that reflect its commitment to excellence in healthcare. The facility is accredited by The Joint Commission and has been recognized as a Magnet hospital by the American Nurses Credentialing Center’s Magnet Recognition Program. Additionally, it has been named the number 1 Best Hospital in the Charlotte region by U.S. News & World Report for multiple years.

Admission Process and Insurance

The admission process at Carolinas Medical Center – Mercy Horizons is designed to be straightforward and efficient. Patients can contact the facility directly to inquire about admission requirements and to schedule appointments. The facility accepts a variety of insurance plans, including major health insurance providers. For more information, please call 704-304-5248.

For more detailed information or to schedule an appointment, please visit the facility’s website or contact them directly.

 

Intake Phone Number
704-304-5248
County
Mecklenburg
Mental Health Treatment
No
Substance Abuse Treatment
No
Detoxification
Yes
Methadone Maintenance
No
Methadone Detoxification
No
Buprenorphine used in treatment
Yes
Naltrexone (oral)
Yes
Vivitrol® (injectable Naltrexone)
Yes
Transitional housing or halfway house
No
All Clients in Opioid Treatment Program
No
Individual psychotherapy
No
Couple/family therapy
No
Group therapy
No
Cognitive/behavior therapy
No
Dialectical behavior therapy
No
Behavior modification
No
Integrated dual disorders treatment
No
Trauma therapy
No
Activity therapy
No
Electroconvulsive therapy
No
Psychotropic medication
No
Telemedicine therapy
No
Smoking not allowed
No
Smoking allowed in designated area
No
Smoking allowed without restriction
No
Hospital inpatient
Yes
Psychiatric hospital or unit
No
Residential
No
Residential treatment center (RTC) for children
No
Residential treatment center (RTC) for adults
No
Other residential services (excluding RTCs)
No
Partial hospitalization/day treatment
No
Outpatient
No
Outpatient mental health facility
No
Community mental health center
No
Multi-setting mental health facility (e.g., residential plus outpatient)
No
Short-term residential
No
Long-term residential
No
Residential detoxification
No
Outpatient detoxification
No
Outpatient methadone/buprenorphine or vivitrol
No
Outpatient Day treatment or partial hospitalization
No
Intensive outpatient treatment
No
Regular outpatient treatment
No
Hospital inpatient detoxification
Yes
Hospital inpatient treatment
No
Computerized treatment
No
Assertive community treatment
No
Intensive case management
No
Case management
No
Chronic disease/illness management
No
Consumer-run (peer-support) services
No
Court-ordered outpatient treatment
No
Diet and exercise counseling
No
Education services
No
Family psychoeducation
No
Housing services
No
Illness management and recovery
No
Integrated primary care service
No
Nicotine replacement therapy
No
Non-nicotine smoking/tobacco cessation
No
Psychosocial rehabilitation services
No
Screening for tobacco use
No
Suicide prevention services
No
Supported employment
No
Supported housing
No
Therapeutic foster care
No
Tobacco cessation counselling
No
Vocational rehabilitation services
No
Crisis intervention team
No
Psychiatric emergency walk-in services
No
Services for the hearing-impaired
Yes
Spanish
No
American Indian or Alaska Native languages
No
Other Languages
No
Female
Yes
Male
Yes
Persons with co-occurring mental and substance abuse disorders
No
Lesbian, gay, bisexual, or transgender (LGBT) clients
No
Veterans
No
Active duty military
No
Military families
No
Clients referred from the court/judicial system (other than DUI/DWI)
No
Seniors or older adults
No
Adolescents
No
Pregnant/postpartum women
No
Adult women
No
Adult men
No
Persons with HIV or AIDS
No
Persons who have experienced trauma
No
Residential beds for client's children
No
Persons who have experienced sexual abuse
No
Persons who have experienced intimate partner violence, domestic violence
No
Children with serious emotional disturbance (SED)
No
Persons with serious mental illness (SMI)
No
Persons with Alzheimers or dementia
No
Persons with post-traumatic stress disorder (PTSD)
No
Persons with traumatic brain injury (TBI)
No
Transitional age young adults
No
Persons with eating disorders
No
U.S. Department of Veterans Affairs
No
State mental health authority
No
Other state government agency
No
Regional/district or county, local or municipal government
No
Tribal government
No
Indian health service
No
Children/adolescents
No
Young adults
Yes
Adults
Yes
Seniors (65 or older)
No
No payment accepted
No
Cash or self-payment
Yes
Medicaid
Yes
Medicare
Yes
State financed health insurance plan other than Medicaid
Yes
Private health insurance
Yes
Military insurance (e.g., TRICARE)
No
IHS/638 contract care funds
No
Access to recovery (ATR) voucher
No
State mental health agency funds
No
State welfare or child and family services funds
No
State corrections or juvenile justice funds
No
State education funds
No
Other State funds
No
County or local government funds
No
Community Service Block Grants
No
Community Mental Health Block Grants
No
U.S Department of VA funds
No
Methadone and buprenorphine clients only
No
Methadone clients only
No
DUI/DWI clients
No
DUI/Serve only DWI clients
No
Sliding fee scale (fee is based on income and other factors)
No
Payment assistance (check with facility for details)
No
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